满意度调查_联系我们_永冠新材-综合性胶粘解决方案提供商上海永冠众诚新材料科技(集团)股份有限公司是全球领先的综合性胶

客户名称
(Customer Name)

1. 您购买的是我司什么类型的产品
(What kind of products are you buying)?

2. 您觉得我司产品性能如何？
(What do you think of the performance of our products)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

3. 您觉得我司产品外观质量如何？
(What do you think of the appearance quality of our products)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

4. 您觉得我司产品包装防护状况及标识如何？
(What do you think of the packaging protection status and logo of our products)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

5. 您觉得我司产品质量的稳定性如何？
(What do you think of the quality stability of our products)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

6. 您觉得我司产品交货周期如何？
(What do you think of the lead time of our products)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

7. 您觉得我司产品交货的及时性如何？
(What do you think of the timeliness of our products' delivery)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

8. 您觉得我司客诉处理及时性如何？
(What do you think of the timeliness of our customer complaint handling)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

9. 您觉得我司产品性价比如何？
(What do you think of the cost performance of our products)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

10. 您对我司的服务态度是否满意？
(Are you satisfied with our service attitude)？

很满意 (great)

满意 (OK)

不满意 (need to be improved)

11. 您对我司的沟通是否满意？
(Are you satisfied with our communication)?

很满意 (great)

满意 (OK)

不满意 (need to be improved)

12. 其他意见或建议：
(Any other comments or suggestions):

客户满意度调查